Impacts on Employees

Q15. As a result of this course I have enhanced job performance: -to a large extent; to some extent; to a little extent; not at all.

This shows very positive impact on job performance (to a large extent and to some extent) across 80% of participants in the workplace.  When considered on a country by country basis the figure falls as low as 22% for Netherlands, but stands at 100% for Greece and 98% for Romania.

What is important here is that as a measurement of impact, only 6% did not feel they had enhanced their job performance at all as a result of this course.

Of the small number who disagreed with the statement, some commented on the lack of time to review their performance since the completion of the course and others stated that their soft skills were already sufficiently developed and they learned nothing new.


Q17. I have Improved feedback from my trainers: -to a large extent; to some extent; to a little extent; not at all.

As performance in the workplace improves, it may be expected that line managers, supervisors or trainers may comment positively on this.  85% of employees feel they have improved feedback from trainers to a little extent or more.  Those who disagree comment that they have worked without a trainer or have not met their trainers since completion of the course.


 Q19. I’ve gained soft skills accreditation: -to a large extent; to some extent; to a little extent; not at all

Largely positive answers from each partner suggest that learning gained during the NESSIE e-learning course is being accredited by certification.


21. I’ve improved my CV: -to a large extent; to some extent; to a little extent; not at all

90% stated that they had improved their CV (to a little extent or more) which in turn makes them aware of the importance of promoting their soft skills to current or prospective future employers.  Of those who did not improve their CVs, some commented that they were not aware how improved soft skills could improve their CVs or that their CVs were already good enough.


Q23. As a result of participation I have improved my: Accountability, Attendance, Professionalism, Performance, Loyalty/Ambition, Manners, Organising, Verbal communication, Interpersonal skills, Adaptability, Commitment.

Accountability Attendance Professionalism Performance Loyalty/Ambition Manners Organising Verbal communication Interpersonal skills Adaptability Commitment
UK 38% 23% 54% 31% 38% 31% 69% 38% 31% 15% 31%
DE 70% 70% 61% 26% 26% 13% 39% 13% 43% 26% 35%
GR 31% 75% 47% 36% 25% 42% 58% 17% 31% 39% 19%
IT 80% 80% 100% 80% 80% 80% 40% 40% 60% 80% 80%
NL 75% 75% 25% 75% 50% 25% 75% 0% 0% 25% 25%
SE 26% 21% 26% 32% 16% 16% 32% 16% 21% 26% 42%
RO 79% 45% 70% 56% 56% 29% 87% 57% 77% 66% 36%
11% 10% 11% 9% 8% 6% 13% 7% 10% 9% 7%

All skills show some improvement by some people.  Interestingly, there are no noticeable Europe wide trends here.  Soft skills improvement is highly individualistic to each participant.  However when considered by country, there are some noticeable differences suggesting how certain skills may be more valued in some national contexts.

UK users were fairly consistent in their selection of soft skills components, but with more users selecting organising as their most improved skill.

German users noted greatest improvements in accountability and attendance.

Greek users noted improvements in attendance most frequently.

Italian users noted improvements across all components, with 100% selecting professionalism and high numbers also noting improvements in accountability, attendance, performance, loyalty/ambition, adaptability and commitment – all achieving 80%.

Netherlands users noted most improvements in accountability, attendance, performance and organisation.  However none experienced improvements in communication and interpersonal skills.

Sweden’s responses were generally lower than the others.  The highest score was 42% of users selecting improvements in commitment.

Romanian’s most improved soft skill component was organising with 87% of users noting this improvement.


Q24. I have improved my life in the following ways: I am more confident in work situations; I have been promoted; I have an increased interest in learning; I feel more positive about my long term career prospects.

Overall participants have felt able to select ways in which participation in the course has improved their lives.  This indicates a degree of impact on all users who answered this question.

Some stated other improvements, giving very specific personal examples such as:


“Learnt not to time waste in the mornings”

“Increased insight into planning and grasp the information at an earlier stage.”

“I already have an edge over other colleagues who did not do the course.”

“I have another perspective on delegating responsibility.”

“I am more optimistic that things will go very well in my work.”
“I understand the causes of certain problems related to organization and time management solutions.”

“I think this course has the potential to change attitudes and behaviours to a very large extent.”

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